Tuesday, July 17, 2007

iPhone response

Notwithstanding Dizzy's sniffiness about all things Apple, the iPhone seems to be doing very nicely.
In one of the first such studies, 90% of 200 owners said they were "extremely" or "very" satisfied with their phone. And 85% said they are "extremely" or "very" likely to recommend the device to others, says the online survey conducted and paid for by market researcher Interpret of Santa Monica, Calif. The firm surveyed 1,000 cellphone users July 6-10.

The findings are "pretty much off the charts," says Jason Kramer, Interpret's chief strategy officer.

Indeed, it seems that a vast number of people still want one.
Thirty-two per cent of those surveyed who do not currently own an iPhone stated that they do intend to purchase one, with 8 per cent planning to purchase in the next three months and 22 per cent planning to purchase "some time in the future", the researchers said.

Respondents ages 44 and under plan to purchase at a rate higher than those ages 45 and over. Forty per cent of respondents ages 18 to 24 said they are planning to purchase an iPhone some time in the future, followed closely by 25 to 34 year olds (36 per cent) and 35 to 44 year olds (33 per cent).

Apple has achieved notoriety for the device. Nearly 90 per cent of respondents have heard of the device.

The reviews that I have seen have generally been very good; the majority of the complaints seem to revolve around the service provided by AT&T, the sole network carrier for the iPhone. The iPhone's internet access is ostensibly through the EDGE network—which is slower than 3G—and web page loading can be slow (however, the iPhone does automatically pick up WiFi networks).

It looks like Vodafone is likely to be the carrier in Europe but do they have anything like EDGE? Surely not but, even if they did, they would almost certainly want to make use of the 3G license which they purchased for billions from the Treasury. So there will need to be modifications to the iPhone software.

The bonus of the later European release—anticipated to be late Autumn sometime, although it was originally supposed to be in January 2008—is that many of the little glitches and problems will be ironed by the US experience. Although it desn't matter terribly; I want an iPhone and I want it now.

DISCLAIMER: yes, my Apple shares are doing very nicely, thank you.


gdickson said...

I was in the NY apple store the day after the launch of the iPhone and was able to play with one of the 20 iPhones on display. I got a good half hour on the thing (all set up so it could make calls etc). The iPhone did live up to the hype. It works just as well as it looks on the adverts and demonstrations. The screen quality blew me away, the quality of the video paly back was better than my laptop.

Chris said...

I thought that the contract was going to O2?

Gary said...

> It looks like Vodafone is likely to be the carrier in Europe but do they have anything like EDGE?

Edge is basically GPRS with knobs on, and it's utterly shite for anything other than email and a very quick Google. The difference between 3G and GPRS is night and day - broadband compared to (bad) dial-up.

In iPhone terms, the big difference between the US and UK is in the connections available. Here, 3G is pretty widespread and Wi-Fi pretty thin on the ground; there, it's the reverse.

Personally I fancy an iPhone but not without 3G. It's just too much money for something that's doing what I already have but with a bit more style (I'm on a blackberry with a reasonably cheap unlimited data plan - a plan that might turn out to be cheaper than whatever one the iPhone is sold with, knowing the phone companies).

Bar the usual 1.0 niggles it does appear to be a great product, though.

Milo said...

Even I want one of these, and I dislike mobile telephones and have no interest in iPods.
I think that it's the maps, e-mail, text-messages-as-chat and qwerty "keyboard" that does it.

Roger Thornhill said...

I expect a 3G version to be out soon, but 3G is a rapacious battery hog they say. EDGE gave the iPhone a respectable battery life for the headlines.

If the phone could dance between 3G and GPRS depending on data usage, then that might help. If anyone can do it, Apple can because, unlike so many others, they do not take "no" for an answer and just keep banging away until they work out how.

chris said...

As a long time Apple user I'm going to wait for the revision B before thinking of buying one.

Clive said...

Anyone seen the blended iPhone?

Devil's Kitchen said...


Agreed. Although I think that by the time it gets here it will already be on Revision B.


Yes, I had heard that too (and it would suit me since I am already on O2) but the last that I heard, Vodafone were in the frame (best Europe-wide coverage, I guess). But they are wrangling with Apple over the price.


Devil's Kitchen said...


Not only does that clip induce an almost physical pain in me, but the fact that the eBay bid for the blended iPhone is currently at $1,126 is just insane...


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