Sunday, February 01, 2009

123-Reg are still shit

123-Reg are utter balls: seriously, never use 'em for anything. Some sort of automated routine—it must be that, for I've not touched anything vital—has completely fucked up the MySQL database on my server and it won't start up at all.

123-Reg have offered no useful support at all, ever, so it is time to flee that particular nest and set up elsewhere.

Anyway, I have ordered a new server off these people but it won't be up and running until until some point on Tuesday.

Thanks to Mike Rouse, we've managed to export all of the information contained therein, so it's now a question of copying all of the files across and then repointing the domains.

And since people have asked, I shall first address I should have it back online at some point on Wednesday.

In the meantime, if anyone would like to submit a fake charity, please feel free to do so using the email address in the RSS & Contact Details section of the sidebar. Please make the subject of the email Fake charity email submission (this is so I can set up an automated "smart mailbox" for them all to go into) and, as always, please try to include as much information as possible.


Henry North London said...

Oh dear it can be really frustrating with code and websites

knirirr said...

My experience has also been that they are utterly useless.

Deadbeat Dad said...

I'm mildly surprised that you haven't opted to host offshore, DK.

Morus said...

DK - I'm just going through a contracting cycle with Rackspace. I've never been so impressed with the level of customer service and support from any private company. You pay extra if you want everything done for you, and I'm sure there are much cheaper options out there, but they are well worth speaking to if you have a number of sites.

I have a contact there if you would like me to make introductions. Morus1516 [AT] hotmail [DOT] com.



Deadbeat Dad said...

And you might also want to consider making regular backups of your MySQL database - phpMyAdmin does the job effectively, and is straightforward to use.

The free version of SQLyog is another very useful MySQL admin tool. Not sure if there's a Mac version, though.

Jock Coats said...

That Bytemark looks like a good offering. And now better value than the server I pay dollars for that was a great deal at the time! Oone to bear in mind.

Giles said...

I've been with Bytemark for at least 5 years now - I have a VM for my personal stuff and a rented complete server for the company. It's been really good - there have been one or two hiccups but nothing that lasted for more than a few hours, and their tech support has been great at communicating issues and fixing stuff quickly. Recommended.

Devil's Kitchen said...


I have just ordered a dedicated server from Bytemark and got the login details - but I have no idea how to set it up properly, or even how to install a GUI control panel...